Privacy policy

Your privacy matters to us, and so does your trust. This policy explains, in plain language, how we look after the personal information you share with us.

We handle personal data — including special-category data about health and care needs — lawfully, fairly and transparently under UK GDPR. We collect only what we genuinely need to provide and arrange your care and support, we keep it securely, we retain it only as long as necessary, and we never sell it.

You have the right to access the data we hold about you, to correct it, and to ask us to erase it. You can do this any time from your account, or by contacting us at info@gentilityservices.com. We'll always respond promptly and honestly.