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A friendly carer sharing tea and laughter with an elderly lady at home
London's trusted care & home services

Elderly CareCompanionship that feels like family

DBS
Enhanced checks
£10m
Insurance cover
12+
London boroughs

Enhanced DBS checked

Every care-facing person

Reference verified

Identity & right-to-work

Fully insured

£10m public liability

Fast to arrange

Often within days

What we offer

Real support for everyday life, one standard of trust

From community and wellbeing support to home help, care and cleaning — every service rests on the same rigorous vetting.

Community & Wellbeing Support

Person-centred support to stay connected, confident and independent.

Home Help & Practical Support

Practical help around the home and garden — flexible and tailored to you.

Elderly Care

Helping older people live well and safely at home.

Caregivers

Experienced hourly and live-in carers, matched to your needs.

Domestic Staff

Vetted housekeepers, nannies and household staff.

Office & Commercial Cleaning

Fully managed cleaning contracts for businesses.

How it works

Reassuring from the very first call

A simple, personal process designed to give you complete confidence.

  1. 01

    Tell us your needs

    A quick enquiry or call — we listen carefully.

  2. 02

    We match you

    Suitable, vetted staff selected for you.

  3. 03

    Meet & approve

    You meet and approve before anything begins.

  4. 04

    Ongoing support

    We stay in touch to keep things working well.

In their words

Trusted by London families & businesses

Real words from the people and organisations we look after across the capital.

A genuine alternative to a care home. Dad is happy at home and we know he's well looked after. Thank you.
Anthony L. portrait

Anthony L.

Live-in care client's son, Barnet

Our office has never been cleaner. The team is reliable, thorough and completely unobtrusive. Exactly what we hoped for.
James P. portrait

James P.

Office Manager, Islington

The vetting gave us real confidence. Our nanny is warm, professional and brilliant with the children.
Aisha K. portrait

Aisha K.

Working parent, Wandsworth

Finding a nanny we trusted felt daunting until we spoke to Gentility. They listened, matched us thoughtfully, and we couldn't be happier.
Sophie R. portrait

Sophie R.

Parent, Richmond

The carer Gentility introduced to Mum has been wonderful — kind, punctual and genuinely caring. It's given our whole family peace of mind.
Margaret H. portrait

Margaret H.

Daughter of client, Camden

Reassuring from the very first conversation. They found the right person for Dad, and stayed in touch throughout.
Richard E. portrait

Richard E.

Family carer, Ealing

Our clinic relies on impeccable hygiene. Gentility's team delivers, day in, day out.
Samuel I. portrait

Samuel I.

Practice Manager, Southwark

Introduced us to outstanding household staff. Vetted to a standard I trust completely.
Thomas G. portrait

Thomas G.

Estate manager, Kensington

Flexible visits that fit around our lives, and the same carer each time. Brilliant service.
Robert K. portrait

Robert K.

Hourly care client, Wandsworth

Evening cleaning for our studio, done to a high standard and fully insured. Highly recommended.
Oluwaseun A. portrait

Oluwaseun A.

Business owner, Tower Hamlets

Compassionate, experienced and reliable. The carer treats my mother with such dignity.
David C. portrait

David C.

Son of client, Camden

Managed cleaning across two sites, handled seamlessly. Quality checks and a single point of contact make it effortless.
Michael S. portrait

Michael S.

Facilities Manager, Westminster

Professional from the first call. We were matched with a fantastic nanny within days.
Daniel R. portrait

Daniel R.

Parent, Richmond

The team genuinely cares. They checked in to make sure everything was working, which you rarely see these days.
Naomi T. portrait

Naomi T.

Family carer, Lambeth

Friendly, thorough and trustworthy. I finally have my weekends back.
Helen B. portrait

Helen B.

Housekeeping client, Hammersmith

Mum wanted to stay in her own home and now she can. Her live-in carer is patient, skilled and kind.
Fiona D. portrait

Fiona D.

Live-in care client's daughter, Islington

Switching our office cleaning to Gentility was the best decision. Consistent, supervised and spotless every morning.
Grace O. portrait

Grace O.

Office Manager, Southwark

Respite care arranged at short notice when I needed a break. Compassionate and completely dependable.
Catherine M. portrait

Catherine M.

Daughter of client, Barnet

My housekeeper is meticulous, discreet and utterly reliable. The home has never run so smoothly.
Eleanor W. portrait

Eleanor W.

Housekeeping client, Kensington

Our companion carer has become part of the family. The continuity of the same lovely person each week means everything to my father.
Priya N. portrait

Priya N.

Daughter of client, Ealing

Let's find the right person for you

Tell us what you need and we'll arrange a free, no-obligation quote.